Recently Asked Questions (RAQs)

Faculty and students sometimes advise each other to upload articles downloaded from library-licensed databases into AI tools for summarization, or for study purposes, such as generating study questions and dialogs about the materials. These are not public domain articles that happened to be indexed in a library database.

Many of our faculty have access to ChatGPT EDU, which creates a "walled garden" around the files, preventing them from being used for AI training and treating them as institutional data. However, our students do not yet have access to the EDU account. In addition, many students and faculty are experimenting widely with other free AI tools on the Internet and are most likely uploading all types of files. I realize we cannot stop all of this, but if we have a statement to let library patrons know the proper uses, we are hopefully at least covering our obligations here.

Could you suggest a reasonable policy statement that libraries could publicize to their patrons regarding this issue to help ensure that patrons respect author and publisher rights and that libraries will not end up in legal trouble down the road?

Under what circumstances could faculty face personal liability if they wrongly accuse a student of breaching academic integrity through AI use? Would liability primarily arise under defamation, negligence, or contract/tort law (e.g., duty of care to students)? Would the institution’s liability insurance typically cover individual faculty in these cases?

Recently, Zoom introduced new AI features and updated their terms of service agreement, indicating that any user data can be used to train their AI products (TOS 10.4: https://explore.zoom.us/en/terms/). There was a backlash and Zoom quickly put out a clarification and stated that these features are opt-in only (https://blog.zoom.us/zooms-term-service-ai/). Despite this clarification, I am wondering if there are any privacy or FERPA concerns that librarians and educators need to be worried about since Zoom is still used heavily in both library and school worlds. Should we be looking for alternatives or is this just the way of the world now?