Recently Asked Questions (RAQs)

[This question came to use in response to the RAQ Does the Rise of AI Mean Public Libraries Should Stop Posting Policies to Ensure Security?, where a footnote said “It is possible we are long past the end of the “open internet,” and more things need to be restricted, both for legal and operational reasons. Hopefully we’ll get a question about that soon, because I have a lot to say.”]

Can we talk about putting things behind a log-in to avoid misappropriation of content? I have pretty much taken this question from the 10/14/25 Ask The Lawyer’s “Does the Rise of AI Mean Public Libraries Should Stop Posting Policies to Ensure Security?” response. It strikes me as an important topic as I recently read the Library Journal September 2025 article “AI Bots Cause Slowdowns, Crashes” (on pages 12-13).

Hello,

We have had a huge increase in AI bots on our member library websites. My concern is that internal policies linked on member websites will be “learned” by AI and linked (cited) back to that member library. I’m concerned that members might have their Emergency Action Plan in their Personnel Policy Manual, and that financial controls could be used by ransomware hackers. We go by the following list to define internal and external policies: https://nyslibrary.libguides.com/Handbook-Library-Trustees/policy-checklist

Would it be a “good practice” to not post internal policies online? If there are a few internal policies that you feel should be posted online, would it be best to say online that you have the policy, but please contact the director (or library) for the file/print copy? That way, AI won’t be trained on the policy.

Thank you!

I am a school librarian, and just found out my school district is using student-device monitoring software. The software uses AI to check for searches and content that could indicate consideration of self-harm. I am concerned the software will monitor access to school library content and violate student privacy. What can I do? 

Recently, Zoom introduced new AI features and updated their terms of service agreement, indicating that any user data can be used to train their AI products (TOS 10.4: https://explore.zoom.us/en/terms/). There was a backlash and Zoom quickly put out a clarification and stated that these features are opt-in only (https://blog.zoom.us/zooms-term-service-ai/). Despite this clarification, I am wondering if there are any privacy or FERPA concerns that librarians and educators need to be worried about since Zoom is still used heavily in both library and school worlds. Should we be looking for alternatives or is this just the way of the world now?