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Recently Asked Questions (RAQs)

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Using Emails from ILS Patron Database

Can we use the email addresses of our patrons from our ILS patron database to send a donation request for our association library's annual fundraising drive? We would exclude requests to minor patrons.

Library Files

What recourse may a library board take, if a former director removes all library files from a library owned computer that relate to the running of the public library?

NYS SHIELD Act and Libraries

With the NYS Shield Act taking effect in March 2020 what changes or precautions should libraries be thinking about to comply with the law and minimize the risk of data breaches?