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Recently Asked Questions (RAQs)

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Question Submission Date
Is a Public Library Responsible for Patron Conduct Outside the Library?

Our public library has been told by patrons that another patron is following up on interactions at the library, including at the circulation desk, by showing up at the reporting patrons’ homes. Such behavior, if harassing, is against our Code of Conduct. Does our library risk legal liability for this?

2025 “First Amendment Auditor” in The Library Roundup

[We got some questions from a library in the midst of revising a policy on recording in the library...]

Are staff required to give their first and last names (or any name) to an auditor or member of the public on demand?
Is photographing and videotaping members of the public in the library without their consent permissible?
Is photographing and videotaping in the library allowed “only when consistent with the nature or purpose of the facility (during programming, etc.) or “at the discretion of the Library Director”? Our current policy language reflects this, and it isn’t clear whether this is legally sound.
What exactly can a 1st Amendment Auditor film or photograph?
Are permissions for these activities different for members of the media; both commercial and independent, self-identifying journalists or media organizations?

Patron privacy regarding recording devices and minors

Is the library at risk if a teen patron volunteers to share contents of a cell phone?

An adult patron recently called the library and said that her 11-year-old daughter reported being filmed outside the library (parking lot or backyard). The child reported that two teen patrons had been using cell phones to film her. No staff witnessed this, but all of the juveniles involved were known to library staff. The two teens had returned inside the library at the time the call came in, and staff asked them if what was reported was true. Both denied the claims, and one asked to “prove” that it wasn't true by showing the contents of his cellphone video library. Do we put ourselves at risk by allowing a patron (juvenile or otherwise) to show us such content? We can see a variety of ways that this might expose us to risk, but we also understand the teen’s impulse to defend himself.

Additional questions that came up (but maybe too much for a single query): If patrons do film each other without consent on library property, is that a further risk for us? If we were to explicitly state that filming others while on library property is against policy, how could we safely enforce that policy?

Creating Prayer Space in School District Library

We are a small, urban, very diverse school district with a large English Language Learner (ELL) population and a high poverty rate. Our school library spaces are small and do not have adjoining meeting rooms. There is no dedicated prayer/meditation space in our schools either. In the past, during Ramadan and other Muslim holidays, school administration has directed Muslim students to use the libraries as prayer spaces. Currently, Muslim students have been directed to pray daily concerning the issues taking place in Israel/Gaza, so they have been coming in daily to pray. This becomes an issue as we have classes/groups scheduled in the libraries throughout the day, so space and privacy become an issue. The libraries are also not always staffed, as librarians travel between buildings and support staff is often pulled to cover for classroom teachers.

What is the legality of using a school library for a prayer place for students?
Should an alternative location be put in place in lieu of the school library?

We want to be respectful of students' religious view and rights, but also want and need to keep the school libraries accessible to all.

I would appreciate any advice you could provide on this topic.
Thank you.

Professional Insurance Coverage for Book Challenge Lawsuits

Is there professional insurance for librarians? Given the book-banning lawsuits, do librarians and library workers need additional insurance to cover possible lawsuits? Other states have passed laws fining library workers $10,000. Besides the library's D and O insurance, do librarians and library workers need additional insurance coverage?