Recently Asked Questions (RAQs)

What are the legal requirements, or best practices, for libraries handling lost or unclaimed property, i.e. patron items left inadvertently at the library?

For items like lost library cards where the owner’s identity it easy to find, we look up the patron record and attach a note to it, then place the card in Lost & Found. But what about things like electronics? We’ve had a lost cell phone in L&F for several months now. I assume for privacy reasons we should never access the phone in an attempt to learn the owner’s identity?

Three area directors I’ve asked said that after one month, they give unclaimed phones to their local police department. Is this a legal requirement or simply a best practice? What about other found items, like money? Can money, after a period of time, be given to the library’s Friends group or kept by the library itself, or should it be turned over to the police as well?

Thanks.

Our public library has been told by patrons that another patron is following up on interactions at the library, including at the circulation desk, by showing up at the reporting patrons’ homes. Such behavior, if harassing, is against our Code of Conduct. Does our library risk legal liability for this?

I’m assuming the age requirement for youth cards varies widely even among NYS libraries, but what are the key determining legal factors which inform how libraries settle on an age range for this policy? I can think of three factors, and libraries likely conflate all of them together. I’d like to extrapolate the real legal concerns so that I can more clearly determine our own library’s circulation policies regarding permission for youth cards.

1. Is the signature to allow for “parent permission” to access the library? Are public libraries legally obligated to obtain parent permission before a child of a certain age accesses library materials or services? I’m assuming that the library would not be liable if, for example, staff allowed an 11-year-old without a library card to read any book they liked within the walls of the library. Does this apply to a child of any age? (I realize unaccompanied minors will eventually come into play). So, by extension, is granting an 11-year-old a library card without parent consent legally permissible?

2. Is the signature an acknowledgement of responsibility for the library materials on behalf of the child? Many library card applications prompt for this specifically, but according to NYS law, is a parent/guardian responsible for library materials checked out to a minor in their care regardless? (If a 15-year-old minor lost library materials or incurred fines or fees, would their parents still be legally responsible even without giving permission for the card?)

3. COPPA and the collection of PII (for online library card signup). Though not required as a non-profit, our library chooses to comply with this policy, requiring parent/guardian consent of online card signup for children 12 and under. Does this mean that a child aged 11 could still, within legal boundaries, apply for a library card in person without collecting consent?

Our library is trying to set some parameters around what we require from a patron in order to check out library materials to them. For adults and teens, this is straightforward: we require they have their library card or a form of identification. We are struggling to find a procedure that works for children when they visit the library without a library card, accompanied by someone who is not their parent or legal guardian. This includes kids who visit the library on field trips or with their daycare, or who come with a friend or extended family member.

We want to have a procedure that balances the rights of minors to read freely, with protection for our library against claims that we have checked out materials to children that the parent/guardian believes to be inappropriate.

Some details about our library's policies:
1. We are a public library and do not restrict borrowing privileges by age group. A card holder is permitted to check out anything in the library, regardless of their age.
2. When a child (birth - age 11) gets a library card, their parent or legal guardian must fill out and sign an application that states: “My child has permission to have a library card. I understand that all library collections, including adult material and internet access, are available to children. I accept responsibility for my child's use of the library and any loss incurred.” This application is retained until the cardholder becomes an adult.[1]

We are not primarily concerned with the financial contract between the library and the parent/guardian, but with the potential fallout if a parent were to become angry that their child was permitted to check something out without their library card. If the card is present — say Dad gave it to Grandma when she offered to bring the kids to the library — we feel somewhat assured by having the parent's signature from the original card application. When the card is NOT present, though, we worry that we're opening ourselves up to problems.

We do have a compassionate/creative internal library card that we occasionally use to check out items to folks when our library's policies (e.g. Requiring a card/ID be present) are interfering with the library's ability to fulfill its mission (e.g. Teen has a book report that's due tomorrow and they didn't bring their wallet). We're concerned that if we used that mechanism to check something out to a younger child whose parent is not with them, we could be accused of using our Public Library Agenda to thwart parents' rights. 

Are we overthinking this?

I read the response to the question of whether certain types of libraries must abide by the minimum wage in New York (https://wnylrc.org/raq/minimum-wage-public-library-employees). This includes the mandatory minimum salary paid to professional employees in certain categories who are exempt from overtime, most of whom (in libraries) have master’s degrees. I have to admit, I’m really disturbed that any entity in NYS can get away with paying as low as the federal minimum wage, given what the cost of living has climbed to.

You state that this is legal [for certain libraries] but any library considering this option [should engage an attorney with malpractice insurance to review that library's status under the law and provide a written opinion pertaining only to that library] before embarking on this path. Can you also speak to the potential downsides of choosing to pay less than the NYS minimum wage and minimum exempt salary if you discover you are allowed to do so? Thanks so much.